ENGLISH · 日本語
This is an English translation of the Japanese page, provided for convenience. If the two versions differ, the Japanese version prevails.
In PUNIPO (the "App") you can request deletion of your account and the data that belongs to it.
Option 1: delete it in the app (recommended)
Sign in, open Profile and tap "Delete account" (in red,
next to "Log out"). Type the confirmation word in the box and run it: your account and its
data are deleted there and then (for comments, see Retention below).
Option 2: ask us by email (if you cannot use the
app)
Write to the address below with the provider you sign in with (Google / Discord / Apple) and your
display name (or user ID). We delete the account once we have confirmed it is yours.
Contact: [email protected]
You can delete the following yourself in the app while keeping your account.
Once we receive a deletion request we delete the data above promptly. Only where it is needed to prevent abuse, or where the law requires us to keep it, may we retain some information such as reports for as long as necessary.
Comments (their text and the display name at the time of deletion) are kept for one year after deletion, visible only to the operator, to handle reports and to check for fraudulent or inappropriate use, and are then erased (IP addresses are erased 90 days after the comment was written). To have them erased before the year is up, contact us at the address above.
Related: Privacy Policy
Last updated: October 30, 2026